What are cookies?

They’re small text files that a website saves on your computer, or mobile device, when you visit the site.

Why do we use them?

They make our website and mobile app work properly, help us understand our website traffic, and optimise your experience.

How do we use them?

Cookies come in three different varieties.

Must-have cookies

Some cookies mean a lot to us. They help you move around and use the website. Essential security features would go belly-up if they weren’t there, and we couldn’t give you services you’ve asked for.

Nice-to-have cookies

These cookies just help manage the performance of the website and Asto App. They collect the geeky stuff – like the Internet browser and operating system you use. As well as pages you’ve used, the number of visits, average duration of visit, the domain name of the website you previously visited, and pages you’ve viewed. These cookies don’t collect information that identifies you personally. They only collect aggregated and anonymous information. Generally, performance cookies are used to improve the user-friendliness of a website and enhance your experience.

You’re free to delete or block these cookies. But if you do, some website or app features may not work like they’re supposed to.

Functionality cookies

These allow the Asto website or app to remember choices you make when you’re using our services. Things like the language or the area you select. They remember changes you make to text size, fonts, and other things you customise. If you give them permission (like in the “remember me” box when you log in) they can remember your username, email and password to keep you logged in to your account until you sign out.

These are the ones that help make your experience personal, and can keep things how you want them, for when you come back.

Things we analyse

We also use technologies which track browsing. This information is anonymous, and we can’t identify your particular habits from it. It helps us understand how our online advertising is working – but we don’t use it to target your advertising.

How to control or delete cookies

You can delete all cookies that are already on your computer and you can set most browsers so they don’t place them. If you do, you may have to manually adjust some preferences each time you visit the website, or app, and some services and features may not work. For more information about cookies, visit aboutcookies.org.uk